Terms of Service
Effective July 7, 2026
These Terms of Service ("Terms") form a binding agreement between you and No Compromise AI, LLC, a Delaware limited liability company that operates MeetCrew ("MeetCrew," "we," "us"), governing your access to and use of the MeetCrew service, website, software, APIs, avatars, and documentation (the "Service"). Please read them carefully. If you do not agree, do not use the Service.
1. Agreement and acceptance
By accessing or using the Service, clicking "I agree," or executing an order that references these Terms (an "Order"), you agree to be bound. If an Order and these Terms conflict, the Order controls for the subject matter it addresses. The Service is for commercial and organizational use only, not for personal or consumer use. You represent that you are at least 18 and, if accepting on behalf of an entity (the "Customer"), that you have authority to bind it. In v1 the Service is available only within the United States (excluding the State of Illinois) and Canada; a teammate will refuse to join a meeting where the organizer's tenant is outside the supported regions.
2. Definitions
"Backend Agent" means the third-party or Customer-operated conversational AI (for example Copilot Studio, Microsoft Foundry Agent Service, an OpenAI-compatible endpoint, or a custom webhook) that the Customer connects and that generates the substantive responses delivered through a teammate. "Customer Data" means all data and content processed by or generated through the Service on the Customer's behalf. "Teammate" means a named AI meeting participant with an avatar, synthesized voice, and cross-meeting memory that fronts the Backend Agent. "Output" means any content generated or surfaced through a teammate, including content from the Backend Agent. "Meeting Platform" means Microsoft Teams, Zoom, or a similar service.
3. The Service; bring your own backend
MeetCrew is a meeting-presence layer. It provisions named teammates that join authorized Teams, Zoom, Webex, and Google Meet meetings, present as an avatar with a synthesized voice, disclose that they are AI, and maintain cross-meeting memory. MeetCrew is not an AI agent platform and does not supply the underlying reasoning or subject-matter responses; it is designed to complement Microsoft Copilot, not to compete with it.
The Service operates on a bring-your-own-backend model. The Customer connects its own Backend Agent, and the Backend Agent generates the substantive responses delivered through a teammate. MeetCrew provides the presence, disclosure, and memory layer that carries those responses into the meeting; it does not author, control, validate, or endorse them. The Customer is solely responsible for its Backend Agent — its selection, configuration, security, lawfulness, and all Outputs it produces.
Every teammate discloses that it is AI. The "AI colleague" banner ships enabled and is not designed to be removable by end users. A teammate joins only meetings a tenant administrator has authorized. Any participant may opt a teammate out mid-meeting by voice command, honored promptly and logged. Synthesized speech is watermarked, and the Service does not create or store voiceprints or any voice-derived biometric identifier.
4. Accounts, tenants, and administration
Access requires a deployment bound to a single Microsoft Entra tenant, with hard per-tenant isolation. The Customer designates administrators who authorize which meetings a teammate may join and manage users, configuration, residency, and retention. The Customer is responsible for its administrators and users, for credential security, and for all activity under its deployment, and will promptly report any suspected unauthorized access to legal@meetcrew.ai.
5. Customer responsibilities and required consents
The Service records, transcribes, and processes meeting content. The Customer is solely responsible for obtaining all recording, monitoring, transcription, processing, and participation consents required by applicable law and by any Meeting Platform terms, in every jurisdiction and every meeting in which a teammate is used, and for providing all required notices to participants before a teammate joins or begins processing.
The Customer acknowledges that laws governing recording, wiretapping, one- and all-party consent, biometric data, and AI disclosure vary by jurisdiction and change over time, and that compliance for the Customer's use of the Service is the Customer's responsibility. MeetCrew's disclosure and design features assist the Customer but do not constitute legal advice and do not relieve the Customer of its own obligations. The Customer is responsible for having a lawful basis to provide and process the data it submits and for its own compliance with all applicable laws.
6. Acceptable use
The Customer will not, and will not permit any user or third party to: disable, obscure, circumvent, or interfere with the AI disclosure, any watermark, content credential, or logging mechanism; use the Service to deceive any participant about the artificial nature of a teammate or to represent it as human; create or deploy a custom avatar designed to impersonate, or reasonably likely to be mistaken for, a real, identifiable person; use the Service in any manner prohibited by law or by a Meeting Platform's terms; use it for any unlawful, fraudulent, infringing, harassing, discriminatory, or high-risk purpose; use it without the consents required under Section 5; interfere with, probe, or gain unauthorized access to the Service; reverse engineer it except as permitted by law; or resell or provide it to third parties without authorization. MeetCrew may suspend or terminate access for violations, including immediately where necessary to protect the Service, participants, or third parties.
7. AI-generated content
Outputs, including summaries, extractions, and Backend Agent responses surfaced through a teammate, are generated by automated systems and provided for assistance only. They may be inaccurate, incomplete, or outdated, may misattribute or misinterpret meeting content, and do not constitute advice of any kind. The Customer must not rely solely on any Output and is responsible for reviewing, verifying, and validating Outputs before relying on or acting upon them. Because the substantive Outputs are generated by the Customer's Backend Agent, the Customer bears responsibility for them.
8. Third-party services
The Service interoperates with and depends on third-party services, including Microsoft Azure and Azure OpenAI, the Meeting Platforms, meeting-connectivity providers, and the Customer's Backend Agent. MeetCrew does not control and is not responsible for third-party services, their availability, or their changes, and the Customer's use of them is at the Customer's risk. The Customer is responsible for complying with all applicable third-party terms, including those of Microsoft and the Meeting Platforms.
9. Fees, billing, and pilots
Fees are charged per named teammate, not per seat, per the plans published on our pricing page or an applicable Order, including any paid pilot, meeting-hour allowances and overage, and avatar-hour charges. Unless an Order states otherwise, fees are due in advance and non-refundable except as expressly stated or required by law, and recurring subscriptions renew unless cancelled before the renewal date. Fees are exclusive of taxes. MeetCrew may suspend the Service for past-due amounts after reasonable notice, and may change pricing prospectively, effective at the next renewal with reasonable notice.
10. Intellectual property
As between the parties, MeetCrew owns all right, title, and interest in the Service, including its software, models, the original avatar characters, the avatar creator, and watermarking and content-credential technology. Subject to these Terms and payment, MeetCrew grants the Customer a limited, non-exclusive, non-transferable right to use the Service for its internal business purposes. The Customer owns its Customer Data and its Backend Agent, and grants MeetCrew a limited license to host, process, transmit, and display Customer Data solely to provide and support the Service and as described in the Privacy Policy and DPA. Customer meeting content is not used to train any model. Custom avatars remain subject to Section 6, and the Customer represents that its avatars and inputs do not infringe any third-party rights. MeetCrew may use feedback without restriction.
11. Confidentiality; privacy and data protection
Each party will protect the other's non-public information with at least reasonable care and use it only to perform under these Terms. MeetCrew's handling of personal data is described in the Privacy Policy and, where applicable, the Data Processing Agreement, which are incorporated by reference; if the DPA conflicts with these Terms regarding personal data, the DPA controls. Data controls include hard per-tenant isolation, residency pinned per deployment with no cross-region replication, retention to the applicable statutory ceiling with cryptographic shredding, double-wrapped exports, and support for customer-managed encryption keys.
12. Warranties and disclaimers
Each party represents it has authority to enter into these Terms. EXCEPT AS EXPRESSLY STATED, THE SERVICE AND ALL OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," AND MEETCREW DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. MeetCrew does not warrant that the Service will be uninterrupted, error-free, or secure, or that Outputs will be accurate. The Service and its disclosure features do not constitute legal or professional advice. MeetCrew is not currently SOC 2 certified; statements about future certifications are aspirational and not a warranty.
13. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL. EACH PARTY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS WILL NOT EXCEED THE FEES PAID OR PAYABLE BY THE CUSTOMER IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. These limits do not apply to the Customer's payment or indemnification obligations, breach of confidentiality, or the Customer's breach of Sections 5 or 6.
14. Indemnification
The Customer will defend, indemnify, and hold harmless MeetCrew and its affiliates and personnel from any third-party claim, and resulting losses and reasonable attorneys' fees, arising out of or relating to: the Customer's use of the Service; its Backend Agent and any Output; its failure to obtain any required consent or provide any required notice under Section 5; Customer Data or custom avatars, including any claim that they infringe third-party rights; or the Customer's violation of Section 6 or of applicable law.
15. Term, suspension, and termination
These Terms apply from acceptance and continue while the Customer uses the Service or has an active subscription. Either party may terminate for the other's uncured material breach after 30 days' written notice; MeetCrew may terminate or suspend immediately for breach of Sections 5 or 6, non-payment, or to protect the Service, participants, or third parties, or to comply with law. On termination, the Customer's access ends and accrued fees remain payable. Following termination, Customer Data is available for export for a limited period, after which it is deleted or cryptographically shredded, except where retention is required by law. Provisions that by their nature should survive will survive.
16. Changes to the Service and Terms
MeetCrew may modify, enhance, or discontinue features, but will not materially degrade the core functionality of a paid subscription during its term without a reasonable remedy. MeetCrew may update these Terms; for material changes it will provide reasonable notice, and continued use after they take effect constitutes acceptance. If the Customer does not agree, its remedy is to stop using the Service.
17. General
These Terms are governed by the laws of the State of Delaware, excluding conflict-of-laws rules, and the exclusive venue for disputes is the state and federal courts located in Delaware, and each party consents to their jurisdiction. The Customer will comply with applicable export-control and sanctions laws. Neither party is liable for delays due to causes beyond its reasonable control (other than payment). The Customer may not assign these Terms without consent except to a non-competitor successor; MeetCrew may assign to an affiliate or successor. Legal notices to MeetCrew go to legal@meetcrew.ai and No Compromise AI, LLC, 8 The Green #8797, Dover, DE 19901, United States. These Terms, with any Order, the Privacy Policy, and any DPA, are the entire agreement, and supersede prior understandings. If a provision is unenforceable it will be modified to the minimum extent necessary, and the rest remains in effect. No failure to enforce is a waiver. The parties are independent contractors.
18. Availability and eligibility
The Service is offered only to organizations whose Microsoft Entra tenant is in the United States (excluding the State of Illinois) or Canada; the European Union, the United Kingdom, and Illinois are geo-fenced out of v1. A teammate will refuse to join a meeting where the organizer's tenant is out of scope, and the Customer will not attempt to evade these limits.
19. Contact
Questions and legal notices regarding these Terms: legal@meetcrew.ai.
Microsoft, Teams, Entra, and Azure are trademarks of Microsoft. MeetCrew is a No Compromise AI product.